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Expanded Marketing Services - To help turn your business goals into reality, 180i has expanded its multi-channel marketing services

Competitive Advantage - Precision tailored custom applications increase competitive advantage.

Strategic e-Business - e-Business infrastructures that produce strategic and measurable benefits.

CRM - Collaboration increases customer lifetime management

Rapid Deployment - Timely benefits from improved scalable & reliable infrastructure





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Lifetime customer relationships are achieved by a willingness to develop business processes to be increasingly customer-centric. Establishing the means to record these processes and the technologies that execute them is essential to revealing:

  • Which segments generate the highest profits,
  • The most cost-effective means of customer acquisition,
  • How to establish long lasting customer loyalty and
  • How to maximize the profit margin of individual customers.

CRM (Customer Relationship Management) is the term we use to indicate the people and technology driven processes used in creating, developing, enhancing and maintaining an organization's relationship with its customers. Properly implemented, these processes will result in providing the organization with lifetime customers.

By focusing on the lifetime management of customer relationships, 180i provides comprehensive and proven solutions and services for your CRM initiatives. In fact everything needed for truly effective CRM is available - from sales force automation, partner relationship management, marketing automation, powerful full-featured personalization, customer account management, campaign engines, viral marketing, test marketing tools and procedures, and measurement and analysis to Internet site design, business user administration and system infrastructure set up. 180i provides you feature rich implementations to get your key CRM initiatives up and running quickly and painlessly.

Check out our CRM Quickstart program to get your initiatives benefiting your business rapidly and call us today to partner with the proven leader in CRM.



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